Question 1

Where do you pick up?

Accepted Answer

At any hotel, apartment or address in Porto, Vila Nova de Gaia or Matosinhos.

Question 2

Can I cancel?

Accepted Answer

Yes. Cancellations made more than 24 hours in advance are refunded in full.

Question 3

Which payment methods do you accept?

Accepted Answer

Visa, Mastercard, MB WAY, PayPal and Revolut Pay — all in our secure checkout.

Question 4

Are tours private?

Accepted Answer

Yes, always. Only you and your party (up to 4 people in our standard tours).

Question 5

What languages?

Accepted Answer

Portuguese, English and Spanish.

Frequently asked questions